Software for Suggestion Schemes, employee recognition, customer feedback, Ideas Management, innovation, suggestion systems
Special Thanks And Recognition System
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These are just a few of the simple yet highly significant principles that ISDE has
observed over the years working with a diverse range of organizations in the
implementation of employee recognition programs.
ISDE's STARS system has helped many organizations to realize the benefits of a flexible employee recognition program, as we describe below. |
Give your employees Special Thanks And Recognition |
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Recognition of special effort makes people feel good about themselves, their work, colleagues and employers. In this mode, your employees are more likely to go the extra mile:
the program benefits become self-perpetuating There is nothing new about the rationale behind motivation through employee reward and recognition programs. Various methods have been used to help motivate people in the workplace to achieve goals, reach targets and generally enhance performance. The STARS recognition process, however, embraces and administers a new approach. The difference lies in the recognition of valuable behavior, behavior that organizations wish to encourage but which may not be immediately apparent. This encompasses a wider spectrum of “softer” traits, less visible, less easily defined, such as dealing with customers in a sensitive way, or evidence of working selflessly but effectively as a team member... MOTIVATIONAL ASPECTS OF RECOGNITIONSuccessful companies have learned the benefits of recognizing their most valuable asset - their people. A balance of formal and informal recognition, rather than counter productive criticism, keeps employees motivated and happy. |
Employee behavior is driven by purpose, from the achievement of a financial goal to an emotional state of happiness. Tangible, token gifts can play a part in driving and directing behavior but it is the associated feeling of being genuinely valued that has more impact. Success is maximized when this recognition is part of a well-run formalized program, rather than spasmodic, ad hoc and inconsistent FLEXIBILITYThere are a number of factors to be considered in employee recognition, including:
STARS has the flexibility to deal with all of these issues and also offers something much more responsive and accommodating than a traditional, rigid “employee of the month” concept, ensuring your program remains dynamic and relevant. Furthermore, because of the way the product has been designed STARS can be tailored to match whatever process an organization wishes to adopt, maintain, or develop. ISDE can also help you to put together the process that is right for you, if you are starting from scratch. |
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To implement such a worthwhile concept may seem daunting.
The STARS system comprises three key functions: The Culture of Recognition Made EasySoftware specifically tailored for the process makes it easy for any employee to nominate another to be recognized, without having to spend time raising paperwork or finding the right person to speak to. Modular Software for FlexibilityISDE has designed modular software that specifically addresses all the administrative requirements of successful recognition programs that recognize employees’ special efforts. STARS is optimized to suit the process that fits your particular company or organisation and designed to easily integrate organisation-wide recognition. Time Saving FunctionalitySTARS optimizes returns by automating the high cost low value activities. For example
STARS’ efficiency enables a quick response and decision following the initial request. A thank-you needs to be immediate. |
FormalizationEvery action is formally recorded to ensure you have the information at hand when you need it. Careful monitoring also ensures an even-handed approach across an organisation, which can otherwise cause your program to fall into disrepute. Tracking and MonitoringThrough the STARS system, nominations, assessments and further progress associated with employee recognition are tracked from start to finish. Both qualitative and quantitative records can be maintained - showing over a period of time the volume, frequency and type of requests for recognition relating to both nominees and nominators. With records well maintained, a history is built up relating to those receiving and submitting requests. Search Facility and ReportingSTARS provides integrated, standardized or ad hoc graph and text reporting functions. Management information can be used to support any aspect of the process. For example:
Intranet and Internet EnabledSTARS is also intranet enabled. Requests can be imported directly into STARS from your intranet site, thus eliminating the need to re-key information. Matrix Driven ScoringMatrix driven scoring, makes it easier to measure value-driven achievements. Scoring also helps your system to be consistent and fair. |
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To sum up, recognition must be appropriate, timely and responsive. It must also be sustainable to maintain the positive impact it has on morale, attitude, individual and team performance, wider productivity of a department, and ultimate success of a business or organisation. The STARS solution will ensure your system meets all these key criteria - and more.
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